Policies
Privacy Policy
We collect only what we need to serve you, we never sell your information, and we protect what you share with the same care we give every piece in our gallery. This policy explains what we gather, why, and the choices you have.

Overview

This Privacy Policy explains how Best Gift Gallery, operated by American Verification LLC ("Best Gift Gallery," "we," "us," or "our"), collects, uses, shares, and protects information about you when you visit bestgiftgallery.com (the "Site"), contact us, subscribe to our communications, or make a purchase.
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site. We may update this policy from time to time, and the date above reflects the most recent revision.

Information We Collect

We collect information in three ways: information you provide to us directly, information collected automatically when you use the Site, and information we receive from service providers who help us operate.
Information you provide directly. When you contact us, subscribe to our updates, or place an order, you may provide your name, email address, shipping and billing address, telephone number (if you choose to share it), the contents of your message, and details about the item or commission you are interested in. When you make a purchase, you also provide the payment information needed to complete the transaction.
Information collected automatically. When you visit the Site, we and our hosting and analytics providers may automatically collect technical information such as your IP address, browser type, device type, operating system, referring website, the pages you view, and the dates and times of your visits. This information is collected through cookies and similar technologies. Please see our Cookie Policy for details and your choices.
Information from service providers. Our payment processor, shipping carriers, and similar providers may share information with us that is necessary to complete and support your order — for example, confirmation that a payment was authorized or that a parcel was delivered.
We do not knowingly collect more information than we need to operate the Site and serve our clients.

How We Use Your Information

We use the information we collect to:
  • respond to your inquiries and provide customer support;
  • process, prepare, fulfill, and deliver your orders;
  • authenticate items and issue certificates of authenticity;
  • send transactional messages such as order confirmations, shipping updates, and replies to your inquiries;
  • send our newsletter and occasional updates, where you have asked to receive them (you may unsubscribe at any time);
  • operate, maintain, secure, and improve the Site;
  • detect and prevent fraud and protect the rights, property, and safety of our clients and our business; and
  • comply with our legal obligations and enforce our terms and policies.
We do not use your information for automated decisions that produce legal or similarly significant effects about you.

Payment Information

Payments are processed by a third-party payment processor. We do not collect or store your full payment card number on our own systems. Your payment details are transmitted directly to the payment processor, which handles them in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) and its own privacy practices. We receive only the limited transaction information needed to confirm and fulfill your order.

Cookies & Tracking Technologies

The Site uses cookies and similar technologies to function properly, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings and, where offered, through the cookie controls on the Site. Disabling certain cookies may affect how the Site works. For details, please see our Cookie Policy.

How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in the following circumstances:
Service providers. We share information with companies that perform services on our behalf, such as website hosting, payment processing, shipping and logistics, email delivery, and analytics. These providers may access your information only to perform their services for us and are required to protect it.
Third-party authenticators. Where relevant to an item, we may reference the independent third-party authentication associated with it. We do not share your personal information with these authenticators except where necessary to support your specific order or guarantee claim.
Legal and safety. We may disclose information where required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

Data Retention

We keep your information only for as long as necessary to fulfill the purposes described in this policy — including providing our services, honoring our authenticity and replacement guarantees, and complying with our legal, tax, and accounting obligations. Because our Lifetime Authenticity Guarantee depends on our records, we retain order and authentication records for an extended period so that we can verify and honor claims. When information is no longer needed, we delete it or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials, if any, confidential.

Your Privacy Rights (California — CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended, gives you certain rights regarding your personal information:
  • Right to know. You may request the categories and specific pieces of personal information we have collected about you, the sources, the purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to delete. You may request that we delete personal information we have collected from you, subject to legal exceptions (for example, information we must keep to complete a transaction or comply with the law).
  • Right to correct. You may request that we correct inaccurate personal information.
  • Right to opt out of sale or sharing. We do not sell or share your personal information, so there is nothing for you to opt out of. We do not sell the personal information of any consumer.
  • Right to non-discrimination. We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, contact us at curator@bestgiftgallery.com. We will verify your request by confirming details associated with your information before responding. You may use an authorized agent to make a request on your behalf, with proof of authorization.

Your Privacy Rights (International Visitors)

If you access the Site from outside the United States, including from the European Economic Area or the United Kingdom, please note that your information will be processed in the United States, where data-protection laws may differ from those in your country. Where applicable law grants you rights to access, correct, delete, restrict, or object to the processing of your personal information, or to data portability, you may exercise those rights by contacting us at curator@bestgiftgallery.com. We will respond consistent with applicable law.

Children's Privacy (COPPA)

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under the age of 13 (or under 16 where a higher age applies). If you believe a child has provided us with personal information, please contact us at curator@bestgiftgallery.com, and we will delete it.

Third-Party Links

The Site may contain links to third-party websites, including those of independent authentication services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Site after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:
Best Gift Gallery American Verification LLC Miami, Florida, United States curator@bestgiftgallery.com
We respond to all inquiries within one business day, Monday through Friday, 9 AM – 6 PM Eastern Time.